Support News!

07/12/2002

Dear Customer,

Thank you for visiting the Pinnacle European Support site. Please find below the latest support news regarding Pinnacle Systems Products.

Best regards

The Pinnacle Support Team

 

 

Studio 8.5.4 beta patch available (07/12/2002) NEW

Expression 2.1 patch available (04/12/2002) NEW

New driver for Pinnacle Energy (04/12/2002) NEW

Impression 2.2.2 patch is available (09/10/2002)

Regdelete 6.0 is available (01/10/2002)

Pro-ONE &Pro-ONE RTDV 2.01 final driver is available (25/09/2002)

Studio 7.15.1 Update available (02/09/2002)

Hollywood FX 4.6 is available 02/09/2002

New MP20 3.12 driver (Asia)

PPE (PCI Performance Enhancer) version 1.10 is available (26/06/2002)

Pinnacle EXPRESS 1.11 beta patch available (12/06/2002)

PCTVSat 2.6 update patch available (29/05/2002)

DV500 driver version 4.01 beta patch (24/05/2002)

PCTV Series (PCI) drivers version 5.1 (16/05/2002)

Studio Deluxe : New Hardware Installer (07/05/2002)

Impression DVDSE 2.2.1 Update available (01/05/2002)

Impression DVDPro 2.2.1 Update available (01/05/2002)

Microsoft Windows XP support (24/03/2002)

Compatibility Guide available for Pinnacle Pro-ONE (08/03/2002)

New DC1000/2000 driver for Windows 2000 and XP Version 3.20 BETA

Tutorials for Impression DVD SE and Pinnacle Express

 

 

Expresion 2.1 patch is available

Date: 04/12/2002

Read the full description in the driver section
File Size : 2,8 MB
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New driver for Pinnacle Energy

Date: 04/12/2002

A new driver for Pinnacle Energy (JogShuttle) is available.

What´s new:
- support newest hardware of Pinnacle Energy
- support Pinnacle Edition

You will find this driver from DV500 or Edition support sections, in Tools.
 
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Impression 2.2.2 patch is available

Date: 09/10/2002

New : Support of the latest DVD+RW burners.

Note : Impression 2.2 has to be installed before to start the patch.

File Size : 129 KB
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Regdelete 6.0 is available

Date: 01/10/2002

Regdelete is a utility to clean the Windows Registry after de-installing a Studio product.

Regdelete 6.0 is compatible with Studio 8.

You will find Regdelete from the Studio 8 support page
File Size : 212 KB
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Studio 8.5.4 beta patch available

Date: 07/12/2002

The 8.5.4 beta patch is available from the Studio 8 support section.

Read the full description in the beta driver section
File Size : 7,3 MB
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HollywoodFX 4.6 is available

Date: 02/09/2002

1) Hollywood FX Plus / Pro V 4.6. This Hollywood FX Plus / Pro Version 4.6 is for Studio 7 and Studio 8. You are only able to run this version if you already purchased a HFX 4.6 version as CD or as download fom www.HollywoodFX.com. Available from the Hollywood FX Support Area/Download/Drivers.

To run HFX 4.6 with Studio 7 you have to install another patch after this installation procedure.

2) Hollywood FX Plus & Pro V. 4.6 manual . Available from the Hollywood FX Support Area/Download/Documentation.

3) Conversion tool for Self-made HFX 4.5 transition to HFX 4.6 If you have created your own FX with HFX 4.5 plus or pro and want to use this transition with HFX 4.5 plus / pro you have to convert this FX with this tool. Available from the Hollywood FX Support Area/Download/Tools.
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New driver (3.12) for MP20

Date: 30/08/2002

The new driver 3.12 for MP20 is now available from the Pinnacle Systems Asia Web site.

This fixes some VCD lip sync issues
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Pro-ONE & Pro-ONE RTDV 2.01 final driver is available

Date: 25/09/2002

More information available in the Support section.
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PPE (PCI Performance Enhancer) version 1.10 is available

Date: 26/06/2002

What is new:

  • support ASUS A7M266-D
  • support some Dual-XEON-Workstations
  • support VIA P4X266 chipset
  • some general improvement
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Studio Deluxe : New Hardware Installer

Date: 07/05/2002

A new Hardware Installer is available for Studio Deluxe. This driver is fixing E4 device installation problems.

Read the full description in the driver section

File Size: 3MB
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Pinnacle Express 1.11 BETA Patch available

Date: 12/06/2002

New : DVD+R media support

Read the full description in the driver section
File Size: 3,6 MB
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Studio 7.15.1 Patch available

Date: 02/09/2002

Read the full description in the driver section

After installing the patch, DC10 WinXP / Win 2000 users need to install the DC10 drivers from the same download page.
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Impression DVDSE 2.2.1 Update available

Date : 01/05/2002

The 2.2.1 Update Patch for the Pinnacle Impression DVDSE Authoring Software is now available.

Fixes are fully described in the driver section.
File Size: 43 MB

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Impression DVDPro 2.2.1 Update available

Date : 01/05/2002

The 2.2.1 Update Patch for the Pinnacle Impression DVDPro Authoring Software is now available.

Fixes are fully described in the driver section.
File Size: 43 MB

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DV500 driver Version 4.01 beta Patch

Date: 20/04/2002

Read the full description in the driver section

This patch has to be applied on an DV500 4.0 install

You are also able to order a DV500 4.0 Driver CD in our e-store
File Size: 400 KB

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PCTV Series (PCI) drivers 5.1 Patch

Date: 16/05/2002

The PCTV 5.1 patch is available. This patch has to be installed over a PCTV 5.x version.

Full version (5.01) Webinstaller for Windows XP/2000/98/Me is also available.

Read the full description in the driver section.

This driver is for Studio PCTV Rave, Studio PCTV, Studio PCTV Pro.
 

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Driver PCTVSat 2.6 Update Patch available.

Date: 29.05.2002

The Update patch 2.6 for PCTV Sat is available. It has to be installed over a 2.5 installation.

Read the full description in the driver section
File Size: 3,3 MB

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DC1000/2000 driver for Windows 2000 & XP Version 3.20 BETA

Date: 08/03/2002
Read the full description in the driver section
File Size: 1.8 MB

 

Microsoft Windows XP support

Date : 08.10.2002

Thanks to refer to our Web site for the latest compatibility list.

Products which are compatible with WindowsXP
Name Software version (or later)
PCTV rave 5.01
Studio PCTV 5.01 (note 1)
Studio PCTV pro 5.01 (note 1)
PCTV Sat 1.2 (2.5 available on the Web)
PCTV Bungee 1.0
Studio 7 7.04
Studio DV version 7 7.04
Studio AV version 7 7.11
Studio DVClip 7.04
Pinnacle Express 1.02
HollywoodFX (all levels) 4.5.8
Impression DVD-SE 2.21
Impression DVD Pro 2.21
DV500 3.0
Pinnacle Pro-ONE 1.5
DC1000/DVD1000 3.20 beta available on the Web site
DC2000/DVD2000 3.20 beta available on the Web site

 

Products which require a software upgrade to work with Windows XP
Studio AV 1.x (requires Studio version 7 upgrade - cf note 1 below) Studio 7.11 available
Studio DV 1.X (requires Studio version 7 upgrade - cf note 1 below)

 

Products which require a new driver to work with WinXP - driver is under construction
Studio Online (requires Studio version 7 upgrade - cf note 1 below)

 

No Windows XP drivers are planned for the following products
Studio PCTV USB  
DC30 Series  
DC50  
DV200  
DV300  
DC20  
Studio 200  
Studio 400  
Studio MP10  

 

Note 1: The Studio 1.X application included in these products is not compatible with Windows XP. To use Studio with these products an upgrade to Studio version 7 is required. You can upgrade to Studio 7 at the Pinnacle on-line store by clicking here.
 

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Tutorials for Impression DVD SE and Pinnacle Express

Date : October 5th, 2001

Tutorials for Impression DVD SE and Pinnacle Express are now available from the documentation part of the Support section. This documents will help you to understand the DVD authoring process, starting from a scratch project with menu editing up to disk burning.

These documents are available in PDF format. You can open these document from your browser or download the file to your disk (recommended)
 

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Compatibility Guide available for Pinnacle Pro-ONE

Date : 08/03/2002

Pinnacle Systems is happy to present you the new Technical Information & Compatibility Guide for Pinnacle Pro-ONE. This document will includes the maximum of information about system compatibility with Pinnacle Pro-ONE (motherboards, graphic board etc...). This document will be frequently updated. You can also check from the Support section, the latest motherboard and DV device compatibility lists.

Click on the link

French and German version are also available.
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