<%@ Language=VBScript %> <%Response.Buffer= true Response.Expires = 0%> <%function Centre%> <% session ("page_session") = session ("page_session") & "F2/" '------------------- 'Variables Languages '------------------- lang = request ("lang") if lang= "" then lang="2" '---------------------- 'Variable Type Session '---------------------- type_id = request ("type_id") if type_id = "" then type_id = "4" '-------------------------- 'Variables Product General '-------------------------- product_id = request("product_id") 'product_id = "598" if product_id = "" then product_id = "0" if product_id <> "0" then sql = "select * from pnc_products a, pnc_product b" sql = sql & " where b.product_id = "& product_id sql = sql & " and b.products_id = a.products_id" set rs = PinConn.execute(SQL) if rs.recordcount > 0 then products_name = rs("products_name") products_id = rs("products_id") onsupport = rs("onsupport") onweb = rs("onweb") end if rs.close set rs = nothing end if if onsupport = "2" then response.redirect "default.asp?lang=" &lang& "&product_id=" &product_id& "&type_id=" &type_id 'response.write (products_name) %> Pinnacle Systems - support


Telephone Numbers for Technical Support
Open hours : Monday - Friday : 9.00 AM - 6.00 PM (UK: 8.00 AM - 5.00 PM local time)

Products which are eligible for phone support:
  • Studio version 9 (including Pinnacle and Dazzle hardware and HollywoodFX for Studio) . If you have Studio 9, please click here
  • PCTV Series (PCTV, PCTV Rave, PCTV Pro, PCTV Stereo, PCTV Deluxe, PCTV USB2, PCTV Sat series)
  • TV Tuners with Pinnacle MediaCenter (100i, 100e, 110i, 200e, 200i, 300i, 310i)
  • ShowCenter
  • Liquid Edition, Pinnacle Edition (all versions)
Products (including all versions) which are not eligible for phone support :
  • DV500 series
  • Pro-ONE series
  • DC30 series
  • Impression
  • Commotion
  • TitleDeko Pro
  • Instant CD/DVD
  • Instant Copy
  • Instant PhotoAlbum
  • Instant VideoAlbum
  • Instant DVD Recorder
  • Expression / Express
  • MyMP3 - MyMP3 Pro
  • Clean/Clean Plus
  • Cubasis VST
  • Studio 8
  • Studio version 7
  • Studio version 1
  • Studio Action
  • Studio 400
  • Studio MP10
  • Studio PCTV USB
  • All Dazzle Legacy products (not including Pinnacle Studio)

You can submit your questions to our technical support using our support knowledge base.

To contact ours Helpdesks, please call :

If you have Studio 9, please click here

Other products

COUNTRY
PHONE NUMBER

COST
GENERAL EUROPEAN SUPPORT
+31 411 619 900
International Call
Note : The General European Support will offer you a language selection to access to the right language. We recommend you to use this International number to the Netherlands if you do not want to dial a premium number (eg. for France, UK, Belgium etc...), especially if you have access to a low-cost telecom provider.
UK (English)
0906 270 1111
25 p. / min
AUSTRIA (Deutsch)

01-360 277 2064

National Call

GERMANY (Deutsch)
0180 3 746622
0,09 €/mn
SWITZERLAND (Deutsch/Français/Italiano)
022-567 5333
National Call
BELGIUM/BELGIQUE (Dutch/Français)
0 902 88 101
0,62 €/mn
NETHERLANDS (Dutch)
0 900 20 28 202
0,45 €/mn
FRANCE (Français)
08 92 68 75 12
0,34 €/mn
ITALIA (Italiano)
02 754 19 604
National Call
ESPANA (Espanol)
91 375 4511
National Call
DENMARK (Danish)
8 23 32 836
National Call
NORWAY (Norwegian)
2 35 00 059
National Call
SWEDEN (Swedish)
08 51 99 20 68
National Call
FINLAND (Finnish)
09-817 101 66
National Call
PORTUGAL (Portuguese)
21-3164127
National Call
CZECH REPUBLIC (Czech)
National Call
SLOVAKIA (Czech)
International Call
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